Return & Refund Policy

Last updated: August 8, 2026

At SipNSnackShop, we want you to feel confident when purchasing from us. We offer a 90-Day Money-Back Guarantee on eligible purchases, subject to the terms below.

This policy applies to orders worldwide. Nothing in this policy limits or excludes any consumer rights that cannot legally be waived under the laws applicable to your purchase or place of residence.

Returns

You have 90 days from the date you receive your order to request a return for an eligible item.

To be eligible for a return, the item must:

• Be in the same condition in which you received it

• Be unused and unworn

• Include its original packaging and tags, if applicable

• Include proof of purchase or your order information

To start a return, please contact us at:

sipnsnackshop@gmail.com

Please do not send your purchase back before contacting us and receiving return instructions.

If your return is approved, we will provide you with instructions on where and how to send the item. Returns sent without prior authorization may not be accepted.

Return Shipping Costs

Unless the item is defective, damaged, incorrect, or otherwise covered by applicable consumer law, the customer is responsible for the cost of return shipping.

If the return is due to an item being defective, damaged, or incorrectly sent, please contact us before returning the item so we can provide the appropriate instructions.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it and contact us as soon as possible if the item is defective, damaged, or if you received the wrong item.

Please contact us at sipnsnackshop@gmail.com and include your order number and, when appropriate, photographs showing the issue.

We will review the issue and work with you to determine an appropriate resolution, which may include a replacement or refund.

Nothing in this policy limits any mandatory legal rights you may have regarding defective, damaged, or incorrectly supplied products.

Non-Returnable Items

Unless required otherwise by applicable law, certain items may not be eligible for return, including:

• Personalized or custom-made products

• Gift cards

• Items that have been used, damaged, or altered after delivery due to customer misuse

• Items specifically identified as non-returnable before purchase

This does not affect any mandatory consumer rights that apply to your purchase.

Sale Items

Discounted or sale items are eligible for our 90-Day Money-Back Guarantee unless otherwise clearly stated at the time of purchase and permitted by applicable law.

Nothing in this section limits any mandatory consumer protection rights.

Exchanges

We do not guarantee direct exchanges.

If you would like a different product or variant, the simplest option is generally to return the original item and, once the return is approved, place a new order for the desired item.

For defective or incorrect items, please contact us before placing a new order so we can determine the appropriate solution.

International Orders

We accept orders from customers worldwide.

Depending on the destination country, international orders may be subject to customs duties, import taxes, or other fees imposed by local authorities.

Unless otherwise stated at checkout or required by applicable law, these charges are the responsibility of the customer.

Customers are responsible for providing a complete and accurate shipping address.

European Union and Other Mandatory Consumer Rights

If you are located in a jurisdiction that provides mandatory cancellation, withdrawal, return, refund, warranty, or other consumer rights, those rights remain applicable regardless of the terms of this policy.

For example, consumers in the European Union generally have a statutory 14-day withdrawal period for eligible online purchases, subject to applicable legal exceptions. Consumers may also have additional mandatory legal guarantees concerning defective or non-conforming goods.

Where applicable law provides greater rights or protections than those described in this policy, the applicable law will prevail.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If your refund is approved, we will automatically issue the refund to your original payment method.

We aim to process approved refunds within 10 business days after the return has been approved.

Please note that your bank, credit card company, or payment provider may require additional time to process and post the refund to your account.

If you have not received your refund after the applicable processing period, please contact us at:

sipnsnackshop@gmail.com

90-Day Money-Back Guarantee

Our 90-Day Money-Back Guarantee allows eligible customers to request a return within 90 days of receiving their order, subject to the conditions described in this policy.

The 90-Day Money-Back Guarantee is a voluntary benefit provided by SipNSnackShop and is in addition to any mandatory consumer rights that may apply to your purchase.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

SipNSnackShop
Email: sipnsnackshop@gmail.com